Storage and Data Protection Engineer

The High-Performance Computing Storage Engineer is primarily responsible for the overall health and maintenance of storage technologies in our managed services customer's environments. Our Storage Engineers are a valued member of the Managed Services Infrastructure Practice responsible for Tier 3 incident management, service request management and change management infrastructure support for all Managed Services customers.  

Key Responsibilities

 

• Provide enterprise-level operational support to Managed Services customers for incident, problem, and change management activities 

• Administer parallel and distributed filesystems such as Lustre, GPFS, BeeGFS, Ceph, Weka, or Vast 

• Optimize storage performance, throughput, metadata operations, and data locality for AI training and inference 

• Build and maintain automation for storage provisioning, monitoring, alerting, quota management, and lifecycle operations 

• Plan and perform maintenance activities 

• Assess customer environments for performance and design issues and propose resolutions 

• Work across technical teams to troubleshoot complex infrastructure issues 

• Create and maintain detailed documentation 

• Serve as a subject matter expert and escalation point for storage technologies 

• Work with vendors to resolve storage issues 

• Communicate with customers and internal team with transparency 

• Support data movement workflows including ingest, replication, caching, tiering, and archiving 

• Troubleshoot storage, Linux, network, and I/O bottlenecks across storage clusters and fabrics 

• Partner with infrastructure, platform, and research teams to support production AI/HPC workloads 

• Evaluate new storage architectures and technologies for scalability, resilience, and cost efficiency 

• Communicate with customers and internal team with transparency 

• Participate in on-call rotation 

Required Qualifications

 

Required skills- Storage - Vast, Ceph, EMC, Pure, Netapp | Parallel storage systems | Linux administration | HPC/AI ML experience | High speed networking with RDMA and InfiniBand | MSP is highly desired | ITIL is highly desired



• 5+ years of experience with HPC, AI infrastructure, or large-scale storage engineering 

• Bachelor’s degree or equivalent Information Systems or related field. Unique education, specialized experience, skills, knowledge, training, or certification may be substituted for education 

• Strong experience with Linux systems administration 

• Hands-on experience configuring, managing, and tuning distributed or parallel filesystems 

• Experience tuning storage for performance-sensitive workloads 

• Knowledge of HPC schedulers such as Slurm and/or container platforms such as Kubernetes 

• Familiarity with high-speed interconnects such as InfiniBand or RDMA 

• Ability to troubleshoot complex issues across storage, compute, and networking layers 

• Understanding of data protection mechanisms, including data replication, backup strategies, and disaster recovery in HPC environments 

• Experience with machine learning or data science workflows in HPC environments 

• Managed Services or consulting experience 

• Strong background with customer service 

• High level problem-solving and communication skills 

• Strong oral and written communications skills 

• Managed Services or consulting experience 

 

 

Preferred Qualifications 

 

 

• Experience supporting storage solutions for GPU clusters and AI/ML workflows 

• Familiarity with object storage such as S3, MinIO, or Ceph Object Gateway 

• Experience with Terraform, Ansible, Helm, or GitOps workflows 

• Knowledge of observability platforms such as Prometheus and Grafana 

• Experience with multi-petabyte environments, caching architectures, and storage isolation in multi-tenant systems 

• Experience with machine learning or data science workflows in HPC environments 

• Scripting or programming experience with Python and Bash 

• Related Storage certifications are a bonus